by jordicabot | Aug 6, 2011 | customers, marketing, stories entrepreneur
When needed, I’m the first one in criticizing google (most notoriously regarding Google´s Christmas present: Canceling my AdSense Account ) but this time I was on the other side of the equation: Google just paid me back 15 EUR due to detected invalid clicks....
by jordicabot | Jul 31, 2011 | customers, philosophy, stories entrepreneur
…somebody else will do. You cannot avoid competition but at least you should not feed it with your actions! Every client that you lose is a new customer for your competitors. Of course: If the client is clearly a toxic client, sending him/her to a competitor may...
by jordicabot | May 4, 2011 | customers, stories entrepreneur
Bad feedback is good, it helps you to understand why you are not selling and what you need to change to improve. Instead, no feedback is very very bad. No feedback means that you have no clue why people don’t like your product/service. Even more, no feedback...
